Seth Godin is mad at everyone and so am I!
I read a blog post today by Seth Godin. Here’s it is:
I’m mad at everyone
No, not you. Not anyone in particular, actually.
I’m angry at the idea of ‘everyone’ and what they want and what they say.
Everyone says you should do your site and your online presence a certain way.
Everyone is upset at what you did.
Everyone is frustrated at the slow pace government is getting this done.
Everyone knows you should listen to your customers and do what they say.
Everyone knows that our school is wasting money.
Everyone says you need to go to a ‘good’ college.
You get the idea. That everyone.
The one that’s almost always wrong. [emphasis mine]
Karen & I were talking about marketing yesterday & how we keep running into people who say, “You should do it this way because I did it that way & it worked for me.” Or, “Ahem, this is just the way it’s done. Don’t you get it?” Well, good for you, but you’re not me. We don’t know the same people. We don’t have the same personality. We don’t have the same talents. Actually we likely have very little in common, so how could I possibly do what you did and get the same results?
I think we’re smarter than we give ourselves credit. And I know for darn sure that I’m a lot stronger than I thought I was when I look at what I’ve learned in the last 2 years about building an internet business. I’m not in this business for the short run. I’m in it for the long haul, and if it takes me longer than some of these gurus, so be it.
I know I have a lot to learn, and I learn from a variety of people and situations. The one thing I know for sure is that there is no “formula” or “recipe” for success. Not to get all corny, but success truly is a journey, and I’m one of those people who loves to drive. So, I’ll be my own guru thank you very much.
I love the title of Wanda Sykes’ show “I’ma Be Me.” Me too Wanda, me too. Uh, me, not you. Oh, you get the picture.
The Elusive Creative Leader
I recently read a great blog post from Navi Radjou, Executive Director of the Centre for India & Global Business at the Judge Business School at the University of Cambridge. The post is on the website of Conscious Capitalism Institute “Why Are Creative Leaders So Rare”? Please click here for the whole post.
Radjou’s blog centers on a talk given by Dr. A.P.J. Abdul Kalam, former President of India. Dr. Kalam suggests that corporations and nations need a new breed of leader – the creative leader. So what is a creative leader? Dr. Kalam’s 8 principles for creative leaders are:
- Vision for the organization
- Passion to transform vision into action
- Travel into an unexplored path
- Know how to manage both success & failure
- Courage to make decisions
- Nobility in management
- Every action should be transparent
- Work with integrity & succeed with integrity
Radjou describes how he and other audience members are baffled at how few leaders they know who actually embody these attributes. He targets CEOs of Fortune 500 firms, financial institutions, and politicians who are stark reminders of leaders lacking integrity. He dreams that business schools will begin cultivating leaders with a moral compass filled with integrity. I couldn’t agree more. My experience and observation is that 1-5 is somewhat the norm, but the going gets tough at 6, 7, and then 8.
What is it going to take for this to happen? How can our small voices effect such radical change from what we have now? Below are some ideas I’ve been kicking around:
- You first. Take a look at the 8 tenets and see where you’re succeeding and where you need work. Be the leader of you!
- If your leader is not a “creative leader,” encourage, inspire, challenge, coach him/her to make the change. Leadership can start anywhere.
- Start your own business and stop participating in something you don’t agree with.
- Look around & identify people who are “creative leaders” and join them. Help them grow so they become the standard for success.
- Stop blaming “the man.” You step up! Even something significant as standing up for the right thing is needed.
- Pull together a group of like-minded people and brainstorm ways you can make a difference.
- Students: Insist that your curriculum include training that centers on conscious capitalism.
- If you are a leader who has been part of the problem, be a part of the solution. It’s never too late to change. In fact, if you don’t change, you won’t make it. There are too many people who are tired of the status quo. It’s going to get a lot harder for you to be successful.
- Creative Leaders that we don’t know about – we need to know you. We need to hear from you. We are counting on you to demonstrate that success and integrity do go hand in hand.
I’d love to hear from you about how you are being a creative leader, what other ideas you have to help folks take a stand for creative leadership, what challenges you have for this model, and anything else you care to share.
Exploring 100% Responsibility
I’ve had enough experience collaborating with other people to know that if we’re not clear about the 100% responsible ‘rule’, we won’t achieve the kind of success I know I can create. I now call it the ‘IAM 100% Responsible Touchstone‘ (it’s the 3rd touchstone) instead of calling it a ‘rule’. Rather than being rigid about it, I like to see it as something we pick up and look at over and over again.
The IAM 100% Responsible Touchstone sets up an understanding of shifting from reacting, to responding, to creating every aspect of our experience. This expectation is essential to creating powerful, reciprocal, healthy, learning, growing, healing, and co-creative collaborations.
I also know that there is a continuum of understanding from ‘I am a victim’ reacting to my life … to ‘I am the 100% creator’ of absolutely every aspect of everything I experience. There are usually catches at certain points: I am 100% responsible – except I could never be responsible for this or that.
These ‘catch points’ are critical in the process of evolving and transforming consciousness because they are indicators of the edges of our awareness. Playing with a shift from saying ‘this happened to me’ to ‘I created xyz’ is great as a way of exploring awareness of the power we bring to every situation. Facing and shifting these catch points is critical when overcoming a victim pattern or lack of success or any limitation you experience.
What are your catch points? For example, look at the following series of statements:
- I created this article.
- I created great results with this project.
- I created trust in this relationship.
- I created this rude encounter.
- I created that green light.
- I created the rain storm today.
- I created my experience of financial lack.
- I created that driver slamming into me.
Where are your catch points? And how might moving beyond a current catch point help you experience the next level of success you know is right there waiting to come to you?
A while ago, several of the Associates of Karen Tax & Associates had a conversation about this 100% responsible continuum. The following are some notes from that conversation (December 17, 2007)…
- Evil comes from a disconnection between ourselves and our divine source or the life giving goodness within.
- Humans are all inherently good and divine – our disconnection from our innate selves causes fear and pain and experiences of not enough, scarcity, winners and losers.
- Until we shift the paradigm from which we live to one of complete abundance, we will continue to experience life in ways where we don’t have what we need, where we are at the mercy of circumstances.
- I’d like to believe I’m 100% responsible, and to what extent is this true? I can see this as true until I bump up against the behaviors of others that impact me.
- What am I responsible for? My actions, thoughts, behaviors, outcomes? What about the choices of others? Do I really have the power to create everything about my experience? What about those times when others might not have the same values as me?
- When something bad happens, it’s hugely helpful to get curious, to move beyond ‘why did this happen’ to ‘how did it come to this?’ I may not have all the answers, but I can reach a place of peace and move on.
- We call this curiosity ‘unpacking’. It’s valuable to explore what feelings I experience in a situation. Have I experienced those feelings in other situations, recently? How can I shift those feelings from fear and doubt, to love and trust?
- When talking about 100% responsibility, it’s important to be sensitive to what a person is experiencing, and to honor the reality of the situation, whether it’s something minor or truly horrible. Just knowing that good comes from terrible things can be enough.
- When trauma is experienced, it can take a long time to heal enough to get a sense of your participation. Knowing yourself as a creator takes time; you get a greater and greater sense of it over time.
- Evil is an easy way to explain tough situations and emotions. The idea of 100% responsibility is a way of inviting a deeper conversation, where we explore our participation in the problems of the world.
- Where we often get caught up with 100% responsibility is when we make ourselves or others bad or wrong. Self compassion becomes key to facing the inner source of our situation.
- Our challenge is to shift from seeing how we created a situation ‘after the fact’ to becoming proactive creators. As we become more conscious and skillful at creating, we learn how we can become the creators of our experiences – before the actual experience.
- So much of our work is motivated by scarcity. How do we create experiences and solutions that don’t cause more damage? That are truly helpful?
- I believe that my personal transformation is related to global transformation. I can only be in charge of me, and when I heal, it will ripple out in visible and invisible ways. Abundance and scarcity is playing out in me – I can heal it in me.
- When I get to the point where I can say ‘I want this’, explore why I want this, and see the fear, doubt and issues of security that may be intermingled, I can see the underlying desire that is harmless and indeed is good for all – which is about my inherent creativity and well being and thus is in service to others as well as my own healing.
- Our goal is to find the value in an experience, not what’s good or bad, but to find the hidden gem – to dig deeper until we find that jewel.
- There is a practical side to self interest. When we help others without helping ourselves, we come across as arrogant and condescending. When we own our agenda, when we tend to our healing, when we name our self interest – we participate as co-creators – we are able to honor everyone in the process in a way that is respectful and truly helpful.
- It may be useful to set-up helping situations and relationships that require an intention of mutual learning and healing.
In what ways are you taking responsibility for what you are creating? Where are the edges where you move to blame, making yourself or others bad or wrong? Those edge places are our opportunities for healing and learning … we’re exploring those edge places and we hope you will as well …
How to make money doing what you love
Every month we have a teleconference with our IAM Learning Community (premium) members to discuss how they can stay their course, connecting to what is essential about themselves, as they transform their work and life to be their best ongoing.
Last week we focused on the topic of making money doing what you love. With so much fear about work and jobs around, it felt important to address the practicalities of how “money = love” works.
Here’s a summary of the list we created together on the call. The call included both people who perceive themselves as accomplished at the money = love challenge, and people who are still figuring it out. Here’s what we came up with:
- Challenge/mistake: Attempting to jump directly from work being struggle to work being joyful. Best practice: Establish a daily practice of experiencing joy in your work. Gradually build your experience and faith in work being joyful.
- Challenge/mistake: Listening to nay-sayers. Best practice: Surround yourself with people who support you following your dreams. Limit time with people who detract.
- Challenge/mistake: Listening to experts. Best practice: Remember that you are the best expert on what is right for you. Develop trust in yourself to know, to discern, to choose what is right for you. Then consider expert advice.
- Challenge/mistake: Thinking success is going to just ‘happen’ or an event will make or break you. Best practice: Making money doing what you love is a faith journey. Any one event is merely a stepping stone along the way. Remember this type of success is about walking a path of love and joy – ongoing.
- Challenge/mistake: Looking for physical evidence to ‘prove’ your success. Best practice: Feeling the flow of love and joy is a precursor to physical evidence. Focus on the joy and love first, and the evidence will come.
- Challenge/mistake: Surrounding yourself with other successful people, but feeling ‘less than’ and riding on their coat tails. Best practice: Be the leader of yourself and know that you are the source of the joy and love that will determine your success – now.
- Challenge/mistake: Thinking of success in limited ways, such as only considering $ indicators. Best practice: Think of success as an ‘abundance bucket’ that can show-up in an infinite variety of ways. Let go, be open to being surprised at the variety of ways wealth can show up!
- Challenge/mistake: Expecting the path forward to be linear and logical.
Best practice: Think of a windy path or 100 different tacks that you might take. Those who are wander are not lost. Nothing is ever wasted. Don’t try to make sense of the path and you’ll be fine. - Challenge/mistake: Finding security in a well thought-out plan. Best practice: In the path of joy, security comes from knowing that you don’t need to know, and trusting that all you do need to have is clarity about the next step you’ll take. Get good at sorting through the noise related to your next step – use your heart as the filter. When you know your next step, move with confidence.
What do you think? What has been key to you making money doing what you love? What challenges are you facing now?
Can You Really Be Anything You Want? Lessons from the Stockdale Paradox…

U.S. Vice Admiral James Bond Stockdale
I cleaned out my office today & ran across an index card with the Stockdale Paradox on it. In case you’re not familiar with the Stockdale Paradox, Jim Collins describes it in his book, “Good to Great” as:
“Retain the faith that you will prevail in the end, regardless of the difficulties AND confront the most brutal facts of your current reality, whatever they may be.”
I highly recommend reading about Jim Stockdale in this wiki to learn more about his experience as a Vietnam POW & how he was able to survive when many others didn’t: http://en.wikipedia.org/wiki/James_Stockdale.
Surviving a POW camp is in no way comparable to conducting a job search or developing your career, but there are important lessons we can learn from Jim Stockdale’s experience.
Got Faith?
Stockdale said he never doubted he would prevail and turn this horrific experience into a
defining event in his life. He never lost faith.
I think about a time when I was in a job that felt like a prison to me. I felt victimized, like I had no choices. But that wasn’t true. I did have choices. I hired a coach and started working on a plan to not just get me out of there but to really envision a future for myself. I read somewhere that faith is passionate trust. I trusted myself to know what I really wanted, and I trusted God to show me the way.
The Brutal Facts
Stockdale says we must have the discipline to confront the most brutal facts of our current reality. There are two important points here – defining reality and discipline.
What is reality? I heard someone say, “If the dream is big enough, the facts don’t count.” Well, just like Stockdale, I believe the facts DO count.
There are certain facts about you that should be a factor in your career development. This is the brutal reality of YOU – the brilliant you, and it’s important that you know what it is and can sufficiently describe it to others.
And then there’s the other side of reality such as the people who show up on American Idol who can’t carry a tune and can’t understand why they aren’t chosen. Or the person who doesn’t want to learn anything new and thinks they can coast to retirement. Or the person who knows their performance has been lagging but thinks people won’t notice. This is our blind spot, and it is essential to make that spot as small as possible.
After you have a good idea of your reality, it’s time for discipline. Discipline might conjure up some images as being grounded or a drill sergeant commanding you to take 100 pushups in the freezing rain, but consider another definition of discipline: “self-control, training for improvement, and a systematic method.” It seems to me that discipline is at the heart of leadership, so when it comes to determining our careers, it is essential to have a system in place to help us reach our dreams (strategies, intentions, goals). I hired a coach, increased my knowledge, and put a system in place to be more accountable so that I could expand my choices.
So, CAN be anything you want? Maybe! Use these tips to guide you in deciding what you really, really want:
- Take a look at the brutal reality of you. Who are you, and what are your strengths (skills, knowledge, abilities)? What is important to you? What would make you want to go work every day full of energy and passion?
- Have the discipline to do what it takes to get you what you want. Invest in yourself by hiring a coach, going back to school, updating your resume, networking, etc. Stop doing those things that are getting in the way of what you want.
- Have faith that you will prevail despite difficult circumstances.
- Allow yourself to be surprised. Don’t wrap up your life so tightly that you miss some amazing detours off your path.
Do you have something else to add to this discussion? If so, I’d love to hear from you!
IAM Learning Community 2010 Intention and Goals!
Happy New Year everyone! I felt sluggish about starting back to work in 2010, and then I talked with Diane about our intentions for IAM and our work together for the new year and got all fired up! (This is how you know when you’re working with a great person!)
Here’s the intention statement that Diane and I drafted together:
We intend to create a healthy, creative, inspiring and evolving instance of conscious capitalism, where success is defined in broad and very personal ways … and we:
- re-energize old truths
- develop new ways and ideas of working and living
- work in harmony with the environment
- create wealth for and with many people
- experience abundance in everything we do
Our goals for 2010 include:
- 1000 paying members (10,000 is our BHAG goal!)
- IAM Career SMART! launched and actively being used
- Less text and more video
- More examples
- More information about context/big picture
- IAM Coach community is well established
- Support coaches moving into social media/marketing and online delivery
- Make it simple to do what you love, and do it well
- Combine our brilliance to create more than we could alone
- E-course in place to bring on new coaches in place
- Membership package for coaches in place
- Collaboration process well established
- Tools, guidance and systems in place
- Examples of successful collaboration with us (time management and organization, for example)
- Examples of successful collaboration without us (members fly on their own)
- E-course in place to bring on new collaborators
- Membership package for collaborators in place
- 2-3 mutually beneficial partnerships in place
- Conscious Capitalism Institute, for example
- Joint venture/affiliate program in place
Given what we accomplished in 2009, these goals feel very focused and quite doable. I’m thrilled with moving forward … I can’t wait to play!
I felt sluggish about starting back to work in 2010, and then I talked with Diane about our intentions for IAM and our work together for the new year and got all fired up! (This is how you know when you’ve got the right collaborator!)
Here’s the intention statement that Diane and I drafted together:
We intend to create a healthy, creative, inspiring and evolving instance of conscious capitalism, where success is defined in broad and very personal ways … and we:
· re-energize old truths
· develop new ways and ideas of working and living
· work in harmony with the environment
· create wealth for and with many people
· experience abundance in everything we do
Our goals for 2010 include:
· 1000 paying members (10,000 is out our BHAG goal!)
· IAM Career SMART! launched and actively being used
o Less text and more video
o More examples
o More information about context/big picture
· IAM Coach community is well established
o Support coaches moving into social media/marketing and online delivery
o Make it simple to do what you love, and do it well
o Combine our brilliance to create more than we could alone
o E-course in place to bring on new coaches in place
o Membership package for coaches in place
· Collaboration process well established
o Tools, guidance and systems in place
o Examples of successful collaboration with us (time management and organization, for example)
o Examples of successful collaboration without us (members fly on their own)
o E-course in place to bring on new collaborators
o Membership package for collaborators in place
· 2-3 mutually beneficial partnerships in place
o Conscious Capitalism Institute, for example
o Joint venture/affiliate program
Being Your Best in 2010
Happy 2010! Last year was a year of laying the foundation for our movement of transforming work and life so everyone can be their best. I learned a lot about myself last year and this year promises to stretch me even further. I’m super excited about that!
I have been wondering about you and your intentions for 2010, specifically how you’ll anchor in more deeply to being your best. Last year a client told me she had selected a word of the year to guide her throughout the year. She got the idea from Christine Kane (www.christinekane.com). Today I read a blog by Chris Brogan who chooses 3 words each year. Read his blog here: http://www.chrisbrogan.com/my-3-words-for-2010/#comment-27738450.
Last year my word was recriprocal, and it served me very well. Last week I began thinking about my word for 2010. I decided to let go of trying to figure it out and just trust God for my word. The strangest thing happened. I had a dream and the word, enamor, came to me in my sleep. I can’t remember the details, but when I woke up, the word was firmly in my mind.
Now, mind you, I have vivid, sometimes strange dreams, and I have never had a dream where a word was given to me. Also, as I get older, I find that my memory fails me when I try to remember certain words, but I easily recall this word throughout the day. Also, not surprisingly enamor is not part of my normal conversations. 
So, although I don’t know if I will add more words to my word of the year, I am definitely keeping enamor. I look forward to playing with my word of the year, peeling it back like an onion, to help me be my best and help others do the same.
What do you think about choosing a word or words for 2010? Take a look at Christine’s video on her blog and/or read Chris Brogan’s blog post and see if choosing a word(s) is something you might want to participate in this year. And be sure to let me know. I’m planning to write about my word at least monthly if not more often throughout the year. I’d love to support you in your word choice.
Many blessings to you and those you love in 2010! May you feel love in a big way (enamor)…
What Is My Gift?
I’ve been reading the poetry of Henry Walker for a while now, just waiting for the right poem to share with you. I saw it this morning. I thought it was perfect, especially since I’ve been noodling with a new level of understanding of this Winter/Christmas holiday season. Where I arrived: in giving gifts we are trying to remember that we ARE the gift.
Henry has been teaching for over 40 years at the Carolina Friends School where our sons attend school. He has been and continues to be a gift to so many people, including my precious family. Thank you Henry.
what is my gift?
what is my gift?
the light that is most mine to give,
that gift that can shine
while I use the tools I have within my kit?
my gift is my heart,
the caring within me
that wells up and overflows out of me,
that which powers me to see what I see in my photography,
the twinkle of the eye as the wonder within a person
gives me a flash of itself,
the angle, the moment, the possibility
that lets a waterfall, a sunset, a flower, a mountain
reveal its own heart,
and the possible becomes actual,
it is the caring that powers my teaching
so that I can touch a wholeness who can self-organize
if given space, foundation, encouragement, release,
while it needs so much to resist all
that pulls down at its reaching and that rewards the base,
for now words are my familiar, my agents,
the sous chefs who help me fathom the depths, encompass the breadth,
reach up and back to the source,
how relatively easy it is to know the “how” of action,
it’s the heart that gives the “why,” the “where,” the “when,”
and then the “how” knows what to do–
and there’s a picture, a learner,
and sometimes a poem.
by Henry Walker
December 14, ‘09
Career Guidance: Should I Take the Job or Wait?
Something that frequently comes up with folks I’ve worked with either as a recruiter or a career coach is this quandary of whether or not to take a job that pays a lot less than what you want. It’s a tricky dilemma, but consider the following scenarios:
Andrew has been searching for full-time work for 9 months. He is offered a job with XYZ company, but the pay is much lower than what he wants. After much consideration, Andrew takes the job and it isn’t long before he is making an impact. After 3 months on the job, the GM is so impressed with Andrew’s ideas for improvement and performance, he offers him a promotion with a bonus.
Contrast Andrew with Brandy. Brandy has been out of work for 10 months. She was offered a full-time job but turned it down because the pay was too low. Brandy said she would “just wait it out.” Brandy is still waiting, and foreclosure is eminent.
Many times people get confused about taking a job that is not exactly what they want. I understand the dilemma. Some situations have a lot of complexity to them, so there is much to consider.
Here’s my take:
- Talk the situation through with someone … be curious and open. You may not have considered all the options available to you. Getting help means you are strong, not weak.
- No job comes with a lifetime guarantee or commitment – from either side (employer/employee). If the job doesn’t work out, you can look for something else. Now you’re in an even better position because you’ve likely learned a few things you can put in your “career toolkit.”
- Every situation carries an element of risk to it. It’s important to weigh your options, but get some help if you have “decision constipation.” There are numerous tools available to help with your decision
- Make sure you understand as much as you possibly can about every job offer. What is the potential for advancement? Does the company invest in people development? What is the fiscal health of the company/organization? It pays to do your research.
- Sometimes people are in a situation where they have to take a job they don’t really want – completely understandable these days. Just remember, there is a big difference between taking a job that pays the bills temporarily and denying your gifts to the world.
Let me know how I can help you. I want to know about your challenges and successes.
Groups That Reflect Enlightened Consciousness
Last night I was re-reading Eckhart Tolle’s book “A New Earth”. I read the following:
“As the new consciousness emerges, some people will feel called upon to form groups that reflect the enlightened consciousness. These groups will not be collective egos. The individuals who make up these groups will have no need to define their identity through them.
Even if the members that make up those groups are not totally free of ego yet, there will be enough awareness in them to recognize the ego in themselves or in others as soon as it appears. However, constant alertness is required since the ego will try to take over and reassert itself in any way it can.
Dissolving the human ego by bringing it into the light of awareness – this will be one of the main purposes of these groups, whether they be enlightened business, charitable organizations, schools, or communities of people living together.
Enlightened collectives will fulfill an important function in the arising of the new consciousness. Just as egoic collectives pull you into unconsciousness and suffering, the enlightened collective can be a vortex for the consciousness that will accelerate the planetary shift.” (A New Earth, page 126 – 127)
The IAM Learning Community is on a path of enlightened consciousness! We are an energetic vortex of pure, positive energy!
Tolle describes our intention almost perfectly: we are here to transform the way we work (careers) and live so we can all be our best. This intention includes health, wellness, following our callings – in business and entrepreneurial endeavors.
Tolle’s use of the word ‘ego’ is confusing. We prefer to call what Tolle is talking about ‘drama‘ as way of bringing lightness and non-judgment to those parts of us that are trapped in scarcity and fear. I do believe that shining the light of awareness on drama is what allows enlightened consciousness to flourish… and this is also an intention of our community.
We like to say:
Drama Happens
Struggle is Optional
Let Your Brilliance Shine!
So be it!
Challenging the Idea of Confidentiality
I’ve had two compelling incidents in the last couple of months that got me seriously considering confidentiality. 1) I wanted to share a concern with a fellow consultant about a client organization we both work with – a concern that emerged from my coaching in the client organization. 2) A family member came to me for confidential help in their career search process.
Both situations left me feeling uncomfortable about agreements I made to ‘keep things quiet’ – agreements which I ultimately broke because they didn’t align with my values.
Some background. My education in Organization Development at American University strongly influenced how I feel about collusion. Studies in group dynamics designed to understand how the Holocaust happened have demonstrated that collective or mass behavior can be influenced by just one person speaking up and saying “I don’t agree with this.” By not colluding.
An example, look at how the Dutch versus the Danes handled the German persecution of Jews: The Dutch resisted covertly, by hiding and protecting Jews (sometimes) while they mostly avoided direct confrontation with the Germans. The Danes resisted overtly, led by the King of Denmark, by collectively putting on the ‘Star of David’ armband used to identify Jews. The Germans were stymied in Denmark by the bold action of the people of Denmark. The Danes refused to collude with the Germans in any way, and in so doing saved thousands of Jewish lives.
These are extreme examples, yet they are born out of everyday mundane thoughts and behaviors. A pattern of thinking and behavior practiced by much of WWII era society was: follow the rules, then we’ll all be safe and we’ll all get along. If I obey those in authority, whether in my family or otherwise, all will be well. To ‘make waves’ by speaking up was generally taboo.
Since my studies at American, I have been committed to open and transparent communication. I am delighted by the internet, technology and web 2.0 business practices (see the book “What Would Google Do”) that facilitate and value open dialogue.
With my coaching however, and assumed ‘confidentialities’ between coach and client, where details of a coaching conversation must be kept between coach and client, I’ve experienced some interesting challenges to my commitment to openness. I want to firmly state here that details of my coaching conversations remain confidential. Clients are responsible for revealing details of their lives with others as they are comfortable. (ADDED NOTE: My thinking on this has evolved – please see follow-on comments for details!)
At the same time, if I see a pattern of behavior emerging from my coaching conversations that is relevant to the overall health of a group, an organization, or society, I will speak up. This can be done without revealing details of client-coach conversations.
To create healthy dialaogue with successful outcomes, when people are being ‘open and transparent’, a common understanding of intention and process is needed. Otherwise open and transparent conversation can become mudslinging or gossiping, which can ultimately be just as destructive as quiet collusion.
The IAM Touchstones and the IAM Maps are what I have developed to create this common intention and process. And as a summary … the biggest obstacle I see to open and transparent communication is the need people have (including myself) to keep secret things about themselves they are uncomfortable with, or to protect or defend themselves from a perceived threat.
Examples: people would think I’m bad if they knew I had had an affair, or something bad might happen if people knew I was looking for a job. The assumption here is that somehow I’m bad or wrong: our human faults are ‘bad’ and our desires for something better must be hidden. The core underlying beliefs: it is shameful to make a mistake and life does not support us in striving for what we want …
So, in the spirit of conversation as an opportunity to learn from our mistakes, to grow into our evolving potential and to heal from those places we cut ourselves off from our true nature which IS love … I will not agree to any confidential conversation outside the bounds of a client/coach conversation.
By speaking up I am thus taking a stand for the transformative power of conversation. I am honoring the gift our humanity is to each other. And I am directly challenging the common belief that people are fundamentally flawed.
So there! That felt so good to say. These ideas have been burbling and gurgling around inside of me for quite a while and sharing feels really, really good.
How about you? To what extent are you willing to be open and transparent in conversation? To be vulnerable when you feel a need to protect or defend yourself?
And the older generations might take a cue from younger folks and their seemingly brazen openness … what do you suppose is compelling young people to be so ‘out there’ and what can you learn from them?
Life is Art
Each of us is an artist with creative energies to gift the world. Let’s make our work and life our artistic palate and create the most wonderous masterpieces we can imagine.
Art IS everywhere!
My life is my greatest work of art!
How is your life a work of art?
From Lemons to Lemonade
Hi Everyone! It’s good to be back on the blog! We took an unexpected break from writing when we realized that we had a huge opportunity to shift our single product delivery of IAM Career SMART! to a multi-product, community, social networking experience. We literally made this transition in 6 weeks. And it’s been a whirlwind…
Have you ever had the experience of just know when something is right and then you dive in 100%? That’s what happened to me.
Six weeks and one day ago, I had a conversation with George Tran (www.socialmarketingman.com) that catapulted me forward what feels like light years. I was talking with George because I was frustrated with the Learning Management System (LMS) we were using to deliver IAM Career SMART!.
The old LMS felt like a lemon. It worked ok – we were trying to make a go if it – but we couldn’t seem to get traction. Ok, honestly, we didn’t try very hard. We released the product on the old site, had a lukewarm response, and then I asked myself where I was holding myself back.
My honest answer to myself: I didn’t feel like the LMS was a solid platform on which we could build our business and I wasn’t feeling the love from the people providing the LMS. As a matter of fact, my experience with them had gotten to the point that I was weary with every interaction with them. Not a good sign.
Enter George Tran. In one 1.5 hour conversation I was lit on fire. I saw how everything I had been working toward with the IAM material could be supported by his Social Sam platform. Our values of abundance, living life in beta, being real and transparent, building relationships with people, giving people lots of access to information and free help – plus purchase when people were ready - was supported by this product. I also discovered a word to now use when describing IAM: a movement.
From here things just came together. Now, I’m feeling really grateful for the ‘old LMS’ experience. We learned a ton about what we wanted – and what we didn’t want. We are grateful for the incredible functionality available with our new system, and for the multiple people supporting the system and the many, many positive customer service experiences we have already had. George likes to call these ‘wow’ experiences. We’ve been wowed.
So, we’ve gone from lemons to lemonade, and we’re savoring and enjoying the lemonade more than you can imagine!
You can checkout our new site at www.iamlearningcommunity.com. We are waiting for a credit card processing bug to be fixed, and then we will launch to a core group of what we’re calling Seed Members – people who will help us launch and found this community.
Check it out … if you are a hummingbird, I know you’ll enjoy! (Watch the video on the front/home page and you’ll find out what I’m talking about…)
The business case for Focusing on the Essential
The Essence Map is a tool we have found useful in helping people to shift more and more into being at their best. It’s a tool I’d like to use to help transform how we conduct business, bringing with us the best of business, leaving behind once and for all those practices that deplete people, resources and the planet.
We use the Essence Map to talk about what is essential, and thus focus on the essential versus focusing on drama.
One of the tricky aspects of Focusing on the Essential is that it’s looking at something intangible. It’s like putting your trust in the wind: you can’t actually see it but you can see the effect it creates. How do you put your trust in something like the wind?
Here are some ideas I’ve put together to help us make the business case for Focusing on the Essential. I’d love to see these ideas evolve into something even more compelling and useful – with your help…
- Look at the benefits of focusing on the essential. Some possibilities:
- Full engagement
- Energy
- Creativity
- Innovation
- Health
- Productivity
- Focus
- Sustainability
- Look at the costs of drama. Some possibilities:
- Exhaustion
- Health issues
- Boredom
- Stress
- Distraction
- Burnout
- Insomnia
- Detachment
- False limitations
- Low productivity
- Decreased performance
- Sabotage
- Absenteeism
- Make it personal. What is your personal point of pain? What is the businesses point of pain? Identify a compelling need for change.
- Paint a picture. Use the Essence Map or some other way of demonstrating the cost of Drama. Emphasize that a different way is needed to achieve results that are liberated from the constraints of Drama.
- Bring hope. Ask questions about what people want. Access their desire for something better. Be relentless about seeing the Essential Best of each person you work with.
- Keep it simple. Stay clear by being at your own Essential Best. Drama is confusing and creates complexity.
- Take a stand. Be a leader for yourself and others – for being at your Essential Best and by coaching and challenging others to be at their Essential Best.
- Become an expert. Being able to shift from Drama to Essence over and over will give you the confidence to coach and lead others.
People have become confused. Many think that results and money are what is most important. What’s ironic is that when we focus on the essential, money and results are handled, often beyond our wildest imaginings. Now is an incredible time for us – as people remember that time with their families, their happiness, their sense of well being is most important. We have an opportunity to help translate these realizations into a more evolved way of conducting business.
The more clear we are about all of this, the easier it will be to create it – in simple, fun and easy ways!
So what are your ideas for making the business case for focusing on the essential? What gets you confused? What helps you stay clear? I’d love to hear from you …
What is Drama?
You’ve heard about drama haven’t you? Is the play or movie you’re going to see a drama or comedy? Or, how about the catchy phrase “save your drama for your mama” – a comment on our frustration with whiny people. Barack Obama made drama famous by asking people working on his campaign to skip the drama.
I like one of the Urban Dictionary’s definitions best: “making a big deal over something unnecessarily.”
I use the term ‘Drama’ to describe what it looks like when I’m not at my best. It’s a part of my Essence Map tool – a simple way of guiding myself and others in where we are in the process of waking up to the best of who we can be – ongoing.
Often Drama is perceived as negative. Whiny people are a pain. Who wants to be around someone going through a victim spiral? The Drama of miscommunication creates conflict. Drama in business can be very costly. Who has time or energy for it? Let’s be done with Drama!
And yet I want to encourage people to see the value in Drama. It’s entertaining (to some)! It provides opportunities for learning. It defines the edge of who we perceive ourselves to be. It offers territories of potential growth and new perspectives. Drama is cool!
So what’s the deal with Drama; is it good or is it bad? Neither!
Drama becomes problematic when we get stuck in it (think patterns of sabotage, dysfunction, addiction or victim behavior), when we use it to define our identity (I’m a worrier, busy, overwhelmed), or when we attribute our Drama to other people (how arrogant of you to ask what you want from me).
Drama becomes an opportunity when we can see ourselves as separate from it, when we use it as fuel for our creative energies, when we learn from it by transforming feeling bad about it into loving ourselves.
Making the distinction between Drama and our Essential Best or Essence becomes powerful when we use it to consciously choose where we focus our attention. Thus, one of our introductory workshops is “Focusing on the Essential“. We access our powerful selves (as in power with, not power over) when we focus on what is essential. We fall into being our small selves when we focus on Drama.
So I think one of the most important choices we can make, day after day, is whether to focus on our Essential Best or our Drama. Our focus determines how we feel (happy or sad), what we see (possibilities or limitations), what we know (wisdom or confusion), what we achieve (positive results or struggle).
Now I’m curious. What is Drama from your perspective? How do you make the best of Drama? How do you keep perspective? How do you leverage it? How does it entertain you? Or beleager you? (Is that a word, beleager?) You know – bring you down … I’d love to know!
What is Essential?
I presented our “Focusing on the Essential” material to the Raleigh ICF chapter (coaches) this week and had a great time creating new learning with this group of people. It was a super fun experience …
I usually start my sessions with folks by asking what they expect to get out of the conversation … I want people to have skin in the game with me. One person said she “wanted to know what I thought was essential”. I responded by saying I wanted to know what she and everyone else thought was Essential!
So I introduce people to the idea of the Essential by asking, “What does it look like, feel like (in your body), smell like or taste like when you are at your best?” People respond by putting one word or phrase on a yellow/gold piece of paper in the center of a circle, as many thoughts/paper as they’d like. This group generated a huge amount of information. My response to this person’s question: “What you see here is what’s Essential”.
Here’s what they wrote:
- Energy – Tingling, Radiating, Full of
- Magic
- Contributing
- Making a Difference
- Motivation
- Laughing
- Connecting with someone else
- Play
- Being real
- Exuberant
- Happy
- Full
- Easy/effortless
- Breezy
- Warmth in my heart and gut
- Open
- From within
- In flow
- So interesting!
- Joyful
- Juicy
- Satisfying
- Fun
- Whole
- Well-rested
- Grateful
- Smiling
- Clear
- Heartfelt
- Content
- Clear channel to my talents and strengths
- Sharing
- Sense of well-being
- Asking questions
- Fantastic
- Great
- A bright sky with the wind blowing through the apple blossoms
- Powerful
- Irresistible
- Dark chocolate
- Worthy
- Relaxed
- Glowing
- Exciting
- Natural
- Me
- Clicking
- Raw
- Productive
- Creative
- Shine
- Active
- Attracting others
- Full of possibilities
- Free
- Intuitive
- Energized and powerful like a mountain stream
- Spontaneous and joyful like a mockingbird’s song
- Amazing
- Light
- Light, weightless, and effervescent like a down comforter with 1000 thread count sheets
- Connected to center/core of self
- Calm
- Attentive
- Grounded
- Confident
- Sparkling
- Peaceful
- Jazzed
This list is very consistent with what I’ve seen group after group, individual after individual, over the last 5 years I’ve been working with the question of ‘what’s essential’ ~ equating it with being at your best.
My proposal is that nothing is more important that living from, being at, focusing on whatever we individually define as ‘being at our best’. It’s when we are the most happy and productive. It’s when we see things clearly. It’s when we know we are bigger than any problem we might encounter.
As we discussed this as a group, we reached a place of saying “this is so obvious!” Why, oh why then is ‘the essential’ not obvious to everyone? Why do so many people focus on other things (we like to call these things drama) that don’t lead to being happy and productive?
I have my own ideas about this, but I’d really like to see what you think. What words would you add this list of what it looks like to be at your best? And why is it, that people don’t make being at their best more of a priority?
Personally, I like to hang around people and businesses that make being at their best a priority. It’s more fun and brings out the best in me. Are you one of those kind of people?
Career Blogs
I’ve been venturing out into the world of blogs more and more and wanted to share a few finds related to career that align with where the IAM learning network is headed:
Career Renegade – Jonathan Fields is working to “level the playing field” of work after recovering from being an overworked securities lawyer.
Illuminated Mind – Another Jonathan who just quit his day job with the mantra “liberation”. Makes me wonder why so many people think of traditional work as a prison.
Escape from Cubicle Nation – Pamela Slim is clearly working to stay in integrity with who she is as she also ventures into new territories in how she works.
Brazen Careerist – Penelope Trunk is on the ‘out of balance’ side of the work/life balance equation and she’s openly working through how she’s finding her way. Great modelling as we’re all learning what equillibrium looks like.
I’ve notice myself sitting with a question as I think about the great work these folks are doing: what are they moving toward? I’m more clear about what they are moving away from.
So I’m curious: what are folks wanting to create as they move away from the confines of the old ways of working?
The Future of Work
I was excited when I saw the cover story of Time magazines May 25, 2009 issue. “The Future of Work: Throw away the briefcase …” As I read the enclosed series of articles, my excitement waned. This was old news!
Some of the topics they did cover that I agree are an integral part of future work include:
- Doing what you want instead of following a standardized path: career customization
- More high-end talent and less commodity-type folks
- Returning professionalism to business schools (ya think?!)
- The inevitability of age diversity in the workplace
- Women’s transformational leadership style – engaged, motivational, more collaborative, less hierarchical
- Creating employee freedom as a compelling business strategy – work flexibility is key to a flexible workforce
- Green jobs – working on things and in ways that sustain the planet
- Collaborative decision making with culturally diverse people
- The end of perks like health care coverage and retirement
- The end of the career ladder
- The end of the cubicle life – telecommuting is a way to save
Yawn. Yawn. Yawn! All of this is true, and where are the new edgy ideas? I wanted to see something much more inspiring …
For example, I say:
The future of work is about asking the right questions, not about having the right answers.
Like:
- How do we thrive in constant change?
- How do we create less hierarchical and more collaborative groups?
- How do we work with people who are culturally different than us and love it?
- How do we create systems and structures that are more fluid, that support a more fluid workplace?
- How do we develop skills that allow us to be flexible, adaptable, and open?
- How do we create people and businesses that are more healthy and sustainable?
- How do we create a sense of safety and security when traditional ways of doing this are crumbling?
- How do we shift from standard career paths to personally customized careers?
- How do we work in more personally satisfying ways, while at the same time discovering ways to better serve others?
I could go on. And I’m wondering:
What questions do you have about the future of your work?
What answers do you have to some of these questions?
What do you find inspiring when you think about the future of your work?
Be Your Best
The IAM Be Your Best lesson talks about how we choose to be our best in whatever circumstances come our way. We call this your Essential Best because it brings all of who you are into the picture – a holistic view.
This focus on your best is an interesting concept that seems so simple, yet can be completely forgotten. Just directing my attention to being my best helps me imagine a better outcome for my conversations with others, how I want to approach a project, how to have more fun, and so on. I can tell when I’m focused on my best: I actually feel lighter and breathe easier.
Focusing on my Essential Best helps me make decisions about how I want to show up at work, at home, with my friends and family. It’s a very subtle, simple shift from focusing on what’s wrong, to focusing on what’s right, that gets really great results. Something that helps make this shift is just taking a pause & asking, “Am I bringing my best?”
You might be surprised at how so few people just take a pause. Many times we think we have to give an immediate response, and that’s not always the best approach. Think about it. The next time you are making a decision, having a conversation, conducting a meeting, working with a team, and so on, take a pause & ask yourself, “How can I bring more of my Essential Best?”
Career Leadership
I remember taking a survey at the career center in college that assessed several factors and then predicted that being a Podiatrist was an appropriate career choice for me. It was such a ridiculous suggestion that from then on I shunned any career assessment as absurd!
It’s taken several years and career shifts to determine a really useful alternative to the classic career assessment. Several ideas emerged as key:
- I know better than someone else what is right for me.
- Career choices are not an event that can be packaged in an assessment or even a collection of assessments.
- Everyday I can become more clear about what’s right for me and more clear about what enhances the value I can create for others.
- I need to be really clear about who I am at my best, to make solid career choices.
- Ultimately, a solid career path requires that I am a strong leader of myself and my life.
The IAM Career Leadership lesson explores these ideas and how we are the everyday leaders of our work, in the context of a whole and healthy life. We’re interested knowing, “What would it take for you to be the leader of your career?”
Follow Your Values
Values are the kind of thing that are hard to see and know, until you are out of sync with them. For example, I didn’t realize freedom was such an important value for me until I left the corporate world and reveled in the freedom I had to take a shower in the middle of the day if I wanted to. I still get giddy that I can do that! Mid-day showers are nice; having the freedom to make choices that support my being at my best – now that’s essential!
Sometimes we see the importance of values by how we respond to the behaviors of others. Take public or prominent people who talk about the importance of integrity, and then have an affair or engage in behavior they have condoned or lie on the company accounts to make results look better than reality … I don’t just see being out of sync with the espoused value of integrity. I feel sad that these people have created such misery in their lives just because they can’t be honest about what brings them joy! Enjoying the delicious delights of life in ways that are good for me and others – is really, really important to me!
For me, values are those things that are important, meaningful and that enliven me – aspects of being my best. Knowing how my values align with the values of others is critical – for me being at my best and giving my best to others.
In the IAM Follow Your Values lesson we look at how to determine your values ongoing, and how to align with them to create magical synergies within yourself and with others.
What do you know about values that’s useful? What are values and why might they be important to you?
Leverage Your Strengths
My top strength is Achiever. I know this because I’ve taken the Gallup Strength’s Finder assessment twice. All my strengths changed – either the strength itself or it’s order of appearance – between assessment event number one and two. Except Achiever. It’s number one and doesn’t look like it’s changing.
According to the Gallup folks: “Your relentless need for achievement might not be logical. It might not always be focused. But it will always be with you.” (Now Discover Your Strengths, pg. 83).
Imagine a person like this coaching. Where other people are achieving. What am I ever getting done?!
Thankfully, I have discovered a passion for writing about coaching and topics related to coaching! I love seeing the tangible results of the words on a page (these days, usually a web page).
In the IAM Leverage Your Strengths lesson, we explore how to use your strengths to create sustained levels of engagement – essential to being at your best ongoing.
How do you use your strengths in ways that bring out your best? And we’re not just talking about performance. We’re striving for more. What about using your strengths in ways that are fun and create extraordinary value for others?
Honor Your Motivations
Values, strengths and motivations are a part of one of the IAM Maps called the Energy Map™. Originally, motivations were passions, but when we took the Energy Map™ into a corporate client they had a little problem with the word ‘passion.’ I bet you can imagine …
So we changed passions to motivations. Then some of our corporate clients thought we were talking primarily about money (our non-profit clients tended to naturally have a broader focus). Yes, money is nice. But if it’s your only motivation, we end up with excessive greed and ridiculous bonuses like we’re seeing now!
The word ‘motivations’ works well as long as we can think about it broadly. Yes, basic survival needs are motivating, including the need for income. For many people, this level of motivation is not sustainable in the long run; work that does not challenge you to learn or grow or engage your heartfelt passions could be a terrible fate (this is how I feel).
In the IAM Honor Your Motivations lesson, we challenge people to use the chaos and uncertainty around them as an opportunity to seek growth and fulfillment ongoing. Not because we’re terrified. But because it’s really, really fun and because it’s a way to differentiate yourself in the marketplace.
We like to honor the culture of the people and organizations we work with … and so we changed ‘passions’ to ‘motivations’. But maybe the word ‘passions’ might actually inspire more growth and fulfillment?
What are your motivations and/or passions? And how might our different cultures and perspectives inspire deeper levels of passion in each of us?







